Management 101
I try to blog regularly; here you can find my latest writings about payments, banking, and management.
A fresh approach to customer loyalty – why banks and credit unions need ‘shopping inspiration’ to thrive
The article I wrote on dynamic loyalty was published in Bank Business and Credit Union Business magazines. You can check the online version here: https://creditunionbusiness.com/a-fresh-approach-to-customer-loyalty-why-banks-and-credit-unions-need-shopping-inspiration-to-thrive/
Book of Bonus now available at Amazon
Book of Bonus: How to create a lovemark brand with startup spirit and do it inside a big corporation - Story of Bonus Card You are
Cash back and paper loyalty are putting consumers to sleep
Combating loyalty fatigue – how banks and credit unions can gain, retain and entertain customers through dynamic loyalty Smartphones are now just part and parcel of everyday life.
An Invitation to Automation
“It takes away thinking” About four years ago while I was still working at BBVA, I visited San Francisco for several meetings including one with Apple about
Q&A for the start up life*
Q. Let's start with a general question; how is the startup life treating you since you left the professional career after 32 years? It has now been almost two
Goodbye and Hi There
My professional career started in 1984 at Price Waterhouse during my senior college year at METU in Ankara. Perhaps the only break I had to date had been my
Dijital CEO ile Teknoloji Sohbetleri
Sevgili dostum BKM Genel Müdürü Soner Canko'nun Dijital CEO ile Teknoloji Sohbetleri'nin 15. bölümüne San Francisco'daki ofisimizde konuk oldum. myGini ve girişimcilik üzerine gerçekleştirdiğimiz bu sohbeti aşağıdaki videodan
Book of Bonus – Table of Contents
Book of Bonus is now available at Amazon.com