A fresh approach to customer loyalty – why banks and credit unions need ‘shopping inspiration’ to thrive

2019-02-11T14:51:39+00:00

The article I wrote on dynamic loyalty was published in Bank Business and Credit Union Business magazines. You can check the online version here:  https://creditunionbusiness.com/a-fresh-approach-to-customer-loyalty-why-banks-and-credit-unions-need-shopping-inspiration-to-thrive/ The largest proportion of US

A fresh approach to customer loyalty – why banks and credit unions need ‘shopping inspiration’ to thrive2019-02-11T14:51:39+00:00

Book of Bonus now available at Amazon

2019-01-25T14:36:30+00:00

Book of Bonus: How to create a lovemark brand with startup spirit and do it inside a big corporation - Story of Bonus Card You are in for a pleasant surprise if you

Book of Bonus now available at Amazon2019-01-25T14:36:30+00:00

Cash back and paper loyalty are putting consumers to sleep

2018-11-28T14:47:04+00:00

Combating loyalty fatigue – how banks and credit unions can gain, retain and entertain customers through dynamic loyalty Smartphones are now just part and parcel of everyday life. We use apps to check if our

Cash back and paper loyalty are putting consumers to sleep2018-11-28T14:47:04+00:00

An Invitation to Automation

2018-07-05T01:08:46+00:00

“It takes away thinking” About four years ago while I was still working at BBVA, I visited San Francisco for several meetings including one with Apple about Apple pay. After I finished the meetings

An Invitation to Automation2018-07-05T01:08:46+00:00

Q&A for the start up life*

2018-02-13T14:25:35+00:00

Q. Let's start with a general question;  how is the startup life treating you since you left the professional career after 32 years? It has now been almost two years since you started this journey, right?

Q&A for the start up life*2018-02-13T14:25:35+00:00

Goodbye and Hi There

2018-01-31T02:18:09+00:00

My professional career started in 1984 at Price Waterhouse during my senior college year at METU in Ankara. Perhaps the only break I had to date had been my MBA studies in Boston. Even then I

Goodbye and Hi There2018-01-31T02:18:09+00:00

Dijital CEO ile Teknoloji Sohbetleri

2018-02-21T12:25:39+00:00

Sevgili dostum BKM Genel Müdürü Soner Canko'nun Dijital CEO ile Teknoloji Sohbetleri'nin 15. bölümüne San Francisco'daki ofisimizde konuk oldum. myGini ve girişimcilik üzerine gerçekleştirdiğimiz bu sohbeti aşağıdaki videodan izleyebilirsiniz. Ve tabi dijital dünyada bu kadar

Dijital CEO ile Teknoloji Sohbetleri2018-02-21T12:25:39+00:00

Mr. Victor Shiner and My Wallets

2018-01-30T23:04:51+00:00

Victor is a great friend of mine. He lived in The Netherlands for more than 10 years. He travelled the world when he was young. Unlike me and lucky for him, he had nothing

Mr. Victor Shiner and My Wallets2018-01-30T23:04:51+00:00